All child care centres and home child care agencies are licensed by the Ontario Ministry of Education. Being licensed means that the centre or home child care agency must uphold all of the standards outlined in the Child Care and Early Years Act (CCEYA). The Ministry of Education regularly inspects each licensed centre or home child care agency to ensure that this is the case. The results of these inspections are published on the Ministry of Education web site and are accessible to the public. You can check to see if a child care program is licensed or not, and can view its licensing history by visiting the Ontario Ministry of Education's registry of licensed centres. 

If you have concerns about your child's care, ADCO recommends following the steps outlined by the Ministry of Education.

If you wish to learn more about the standards outlined in the Child Care and Early Years Act, you may do so here. 

If you are facing issues accessing and paying for licensed child care, you'll need to get in touch with your local muncipality. In Ontario, municipalities are responsible for "managing" the licensed child care systems in their areas. The Province of Ontario maintains a list of municipal service system managers.